VITEO: Platform that offers video hosting and streaming.

User: Any person who accesses or uses VITEO’s hosting and streaming services.

Policies: All documents governing the relations between registered Users and VITEO, such as Privacy Policy, Payment Policy, and Terms of Use.

Platform: This is the VITEO website (viteo.io), as well as its subdomains, interfaces, or applications in which we make its resources available.

Processing agents: The controller and the processor.

National Authority: Public administration body responsible for overseeing, implementing, and monitoring compliance with data protection laws.

Database: Structured set of personal data, established in one or several locations, on electronic or physical support.

Consent: Free, informed, and unequivocal manifestation by which the data subject agrees to the processing of their personal data for a determined purpose.

Controller: Natural or legal person, of public or private law, who is responsible for decisions regarding the processing of personal data.

Processor: Natural or legal person, of public or private law, who performs the processing of personal data on behalf of the controller.

Personal data: Information related to an identified or identifiable natural person.

Deletion: This is one of the data subject’s rights and means the exclusion of a data or set of stored data, regardless of the procedure employed.

Officer: Person appointed by the controller and processor to act as a communication channel between the controller, data subjects, and the Data Protection Authority.

Data subject: Natural person to whom the personal data being processed refers.

Processing: Every operation performed with personal data, such as those referring to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination, or extraction.

Shared use of data: Communication, dissemination, international transfer, interconnection of personal data, or shared processing of personal databases by public bodies and entities in the fulfillment of their legal competencies, or between these and private entities, reciprocally, with specific authorization, for one or more processing modalities permitted by these public entities, or between private entities.

Data Protection Law: Applicable federal and international legislation regarding the processing of personal data, including in digital media, by a natural person or by a legal entity of public or private law, with the objective of protecting the fundamental rights of freedom and privacy and the free development of the personality of the natural person.

Sites and applications: Sites and applications through which the user accesses the services and content made available.

Third party: Person or entity that does not participate directly in a contract, in a legal act, or in a business, or that, beyond the parties involved, may have an interest in a legal process.

Personal data breach: Security incident that accidentally or unlawfully causes the destruction, loss, alteration, disclosure, or unauthorized access to personal data transmitted, stored, or subject to any other type of processing.

Sharing with third parties: Through this Policy, we want to give you transparency as to which personal data about you we collect and use on the Platform. We remind you that some of your personal data is shared with third parties for the effective functionality of the Platform.

At VITEO, we are committed to protecting your right to privacy. Our goal is to protect all Personal Data in our possession, manage your Personal Data responsibly, and be transparent in our practices. We collect and process your Personal Data for specific purposes or for specific ends that we share with you and/or to which you have consented.

User Responsibility

1.1 The user is entirely responsible for the content they host and is responsible for identifying, understanding, and complying with all applicable laws, rules, and regulations, including, but not limited to, civil norms, norms on intellectual property, personal data protection, privacy, and on the forms of using our technology, as well as regulatory measures, obtaining licenses, permissions, or authorizations by public bodies, professional registrations, and respect for regulations issued by them. Furthermore, they recognize and declare that:

Fully accepts and undertakes to comply with the rules of these terms of use, as well as observe all other documents and policies of the Platform, subjecting themselves to penalties for non-compliance;
Is the legitimate holder of all rights over the contents, infoproducts, products, and/or services made available through VITEO or, even if not being the holder, is legitimized by them;
Is fully aware that they will not be, under any circumstances, indemnified due to any type of problem or loss arising from the use of the Platform;
Must keep the subscription payment up to date and keep their registration data updated;
May not make hacking, copying, or invasion attempts of the Platform or any type of copyright violation, including the prohibition of publishing third-party content without express authorization;
May not perform hosting of a fraudulent or illegal nature, being aware that their use will be immediately suspended and they will respond civilly and criminally for their acts;
Is of legal age or, being a minor, is emancipated, and has full capacity for all acts of civil life, it being the responsibility of parents or legal guardians to monitor and supervise the use of the minor child in their activities. If your minor child is using your account without permission, contact us immediately so we can disable access.

1.2 The user is responsible for ensuring that the insertion of any material on their site does not violate or infringe the rights of third parties and does not have defamatory or illegal content. The user must not use content that:

Violates any third-party copyrights or other rights (e.g., video plagiarism, trademark infringements, copyrights, privacy rights, etc.);
Is defamatory;
Is harassing or abusive;
Contains discriminatory or hate speech;
Promotes or supports terror or hate groups;
Contains instructions on how to assemble explosive/incendiary devices or homemade/improvised firearms;
Exploits or threatens minors;
Depicts or encourages self-harm or suicide;
Depicts actual illegal acts of extreme violence, vivid, realistic or graphic acts of violence or brutality, sexualized violence, including rape, torture, abuse and humiliation, or animal cruelty or extreme violence towards animals;
Promotes fraudulent or dubious profit schemes, proposes an illegal transaction, or uses deceptive marketing practices;
Contains false or misleading claims (fake news) about any subject that aims to deceive or manipulate information and may cause individual or collective damage;
Violates any applicable law.

1.3 VITEO may, but is not obligated to, analyze, monitor, and remove User Content at any time, the user being aware that the hosted material is subject to reports through a specific channel. We reserve the right to suspend or cancel, at any time, your access to the application in case of suspicion of fraud or by judicial decision. In these cases, no compensation will be due to you, and VITEO may promote the competent recourse action, if necessary, as well as take any other measures necessary to pursue and safeguard its interests.

1.4 If someone understands that any content violates rights, they may send a report by filling out the Form made available according to the motivation:

Report of Copyright Violation;
Report of Violation of Privacy, Pornographic Content, and the like;
Other types of reports.

Once the Form is filled out, VITEO, in case the report in question does not deal with a hypothesis that authorizes/justifies the immediate removal of the content, in accordance with applicable legislation and according to the Terms of Use, will communicate to the User and grant a period of up to 10 days for them to exercise their defense. If the User does not manifest within the period, VITEO may, but will not be obligated to, remove the reported content, notifying the Notifier and communicating the measure to the producer. If the User recognizes the illegality of the content, VITEO will remove the content, notifying the Reporter.

1.5 Any and all complaints, in judicial or extrajudicial procedures filed against VITEO, under the allegation of violation of any third-party rights or infringement of any legal or contractual provision directly or indirectly related to the content made available by the user through VITEO, subjects the user, who hereby undertakes to pay the expenses related to the demand, such as costs and fees, and any other values related to an eventual conviction of VITEO, indemnifying it to the maximum extent of the losses suffered.

1.6 The user is solely responsible for their login and all activities that occur in their account, including unauthorized activities.

1.7 The user is aware that they will indemnify and hold VITEO and its employees harmless from all complaints, demands, claims, damages, losses, costs, liabilities, and expenses of third parties, including attorney fees, arising from or relating to the content disclosed through the Platform and about allegations of actions or omissions that (regardless of being proven) would constitute a violation by the user of these Terms of Use.

1.8 The user must observe the correct tax treatment of any sale of their products, VITEO having no responsibility for the collection or lack thereof of any taxes due by the user.

Subscription and transfer limits

2.1 We may offer free trials or discounted subscriptions. Currently, our trial period lasts 14 days, and the user may start the paid plan at any time. It is important to note that bandwidth is limited during the trial period, the user being aware that the video should not be used in production during this period.

2.2 When the user activates their subscription through the paid plan, the subscription charge is made immediately, and the next charge will always be made after 30 days of the plan activation and so subsequently.

2.3 The user can upgrade and downgrade plans at any time, however, in case of an upgrade, the proportional amount of the unused smaller plan will be discounted, and the amount of the larger plan to be used until the next invoice will be added.

2.4 Purchase of additional bandwidth/storage will be added to the next invoice.

2.5 The user is responsible for managing the amount of bandwidth contracted and used. If the user exceeds the contracted bandwidth limit, post-paid bandwidth will be charged at the additional use value declared in the plan contracted by the person, and the user may suspend and use pre-paid bandwidth at any time. It is important to note that if the bandwidth limit is exceeded, the videos will continue to play, and post-paid bandwidth will be charged automatically.

2.6 In case of post-paid bandwidth consumption above the account’s permitted limit, this bandwidth will be charged immediately (each account has a limit based on consumption). We inform you that the values charged in subscriptions refer to the subscription itself and/or additionals, and not to what was used.

2.7 If the user no longer wants to use the Platform’s services, they must effect the proper cancellation of the subscription. It is important to highlight that the billing invoices will continue to be generated, regardless of use, until the moment of cancellation.

2.8 As soon as the user cancels, they will lose access to the account and the videos will remain stored for 30 days, counting from the date of cancellation, and will be deleted after the mentioned period.

2.9 If someone understands that any content violates rights, they may send a report by filling out the Form made available according to the motivation.

Eventual Failure/Instability in the platform

3.1 We at VITEO work to offer the best experience to the user by making every effort to ensure the provision of innovative services with continuity and security. Eventually, the Platform may present some instabilities caused by technical reasons, however, most reported problems refer to issues caused by the user themselves. Thus, we inform that:

Videos that experience minor instabilities (such as videos that are “freezing”) usually relate to the connection of our servers with the user’s equipment, VITEO having no responsibility for this event;
Some users may have integration problems (when they embed the video the wrong way, impairing its proper functioning), VITEO having no responsibility for this event;
To infoproductors, it is important to note that eventually you may experience integration problems with other platforms that only offer the possibility of integrating with competing platforms, VITEO having no responsibility for this event.

Term and Termination

3.1 If you violate these Terms of Use, VITEO may, at its discretion:

Terminate this Agreement immediately, with or without written notice in advance;
Suspend, delete or limit access to your account (and other accounts you control) or any content in it;

3.2 Acceptance of these Terms grants the user the non-exclusive use of the Platform, with resources in the state they are in, but which may be modified, replaced, or removed at any time, without prior notice and without this generating any right to compensation.

Forum

17.1 Any controversy arising from or relating to the interpretation or fulfillment of this Contract shall be resolved in accordance with applicable international trade rules or the jurisdiction chosen by VITEO, unless otherwise specified by local mandatory law.

Who can be a user

All those who register on the site and comply with the use requirements. However, it is good to remember that the minimum age for Users to register on the Platform is 13 (thirteen) years old. Adolescents between 13 and 18 years old need specific and highlighted consent, given by at least one parent or by the legal guardian, in accordance with data protection regulations. VITEO must cancel the registration of a User under 18 (eighteen) years old at the request of parents or guardians, and this does not generate a right to any compensation or refund due to the products purchased by the minor during the term of their registration.

Great, I want to be a VITEO user. What will my obligations be?

1: Understand your role
By using the Platform as a User, you are a contractor/intermediary of VITEO services, and do not become our employee, collaborator, representative, agent, partner, associate, or partner.

2: Accept our Terms and Policies
By using the platform, you declare that you know and agree with its content and other applicable VITEO Policies, including the Privacy Policy. VITEO Policies are an integral part of these Terms and are incorporated into them by reference, even if they are presented in separate texts. In case of conflict, the rules of these Terms shall prevail over the conditions established in other VITEO Policies, except if there are specific provisions establishing that a certain Policy prevails. These Terms and their updates also prevail over all previous proposals, understandings, or agreements, verbal or written, that may exist between you and VITEO.

3: Respect
Respect for the conditions of these Terms is essential for the legitimate use of the resources made available on the Platform. If you use the Platform in a way incompatible with the Terms, VITEO may apply different measures, at any time, with or without prior notice. These measures may include, without prejudice to others.

Final matters

1: The world changes all the time
From time to time we may understand that the content of these terms and conditions will need to be revised to remain appropriate for our services. Then we will change what is necessary and if you do not agree with what we change, that’s fine! Within 10 (ten) days of the change of terms on our site, you can request, through any of our service channels, your exclusion from the platform.

2: Each to their own
No content published by third parties reflects the opinion of VITEO. Therefore, we are not responsible for content published by third parties or linked to our site.

3: Account Security
The responsibility for any and all activity that occurs in the account is YOURS, therefore, protect your access information to the site. If you discover that someone has accessed your account improperly, contact us immediately at [email protected].

4: Policies
It is possible that our services will be temporarily unavailable in situations beyond our control. If this happens and you need our help, remember that you can always contact our customer service. We are here all the time. Believe it!

5: Still have any questions?
Access our FAQ or contact us at the email [email protected]. Also consult our PRIVACY POLICY.

#privacydoesnotworkalone